Who responds when I email rob@robmacklem.com?

Rob responds personally. The practice is operated solo — there is no associate layer, no SDR triaging inbound, and no shared inbox. Every message is read by the consultant who would run the engagement.

What is the Revenue Diagnostic and how do I book it?

The Revenue Diagnostic is a paid 60-minute working session ($450) where Rob reviews your pipeline coverage, forecast accuracy, and stage definitions against the Pipeline Coverage Index, then flags the three highest-leverage fixes. It is bookable directly from the calendar panel on this page.

Do you work with prospects outside Toronto or Canada?

Yes. Roughly two-thirds of engagements are delivered remotely. Rob serves clients across North America, the UK, and the EU, with on-site work in Toronto, New York, Boston, London, and Amsterdam when required.

How quickly will I hear back?

Enquiries are answered within one business day, often the same day. If you are approaching an active board meeting, fundraising milestone, or PE diligence window, mention the date in your note and it will be prioritized.

Is the conversation confidential, especially for PE operating partners and boards?

Yes. Engagements with private equity operating partners, boards, and evaluating candidates are covered by a mutual NDA on request before the first substantive conversation.

Contact — Toronto, Canada

Reach the operator directly. No front desk, no intake form, no SDR.

This page is for founders, heads of revenue, and PE operating partners evaluating a sales operations consultant for a $2M–$30M ARR business. Inbound goes to a working email, a working phone, and a Toronto office you can mail a printed forecast deck to.

Email [email protected]
Telephone +1 (416) 555-0184
Office 1166 Bay Street, Suite 1204
Toronto, ON M5S 2X8, Canada

Past engagements —

Algolia alumni team· Calendly alumni team· Loom alumni team· 9 Series C+ operators since 2018· 47 B2B SaaS teams, $1M–$40M ARR· 600+ deals audited across 11 verticals

Inbound enquiry

Send a brief note.

Four fields. A real human reads every submission — usually within one business day. If you would rather book the diagnostic directly, the calendar is on the right.

Name

Company

Work email

Current ARR band

Decision timeline

Your role

What are you trying to solve?

By submitting, you agree to a single follow-up email. Your information is not added to a drip campaign.

Direct booking

Or book the diagnostic directly.

A 60-minute paid Revenue Diagnostic ($450). Delivered live on Zoom by Rob, not by a junior. You leave with a written readout inside 48 hours.

April 2026 Times shown in Eastern (Toronto)

MonTueWedThuFri

Selected Thu 16 Apr 2026, 10:00–11:00 ET

Format 60 min, Zoom — screen-share welcome

Fee $450, paid at booking (credited toward an engagement)

Book a Revenue Diagnostic

Slots are released four weeks at a time. If none fit, send a note and a time will be found.

A short, direct note

A note on response time and discretion.

Email is read between sessions — once in the morning, once at the end of the day. You will get a written reply, almost always within one business day, signed by Rob. It will either accept the diagnostic, ask two or three sharp follow-up questions, or decline with a reason and a referral.

For PE operating partners and boards, the standard process is confidential by default. No logo, deck excerpt, or attribution is used without a written release. Diagnostic readouts are delivered to a single named address; nothing is shared with the management team without the principal’s sign-off.

If you are outside North America and want to confirm a fit before spending on the diagnostic, mention it in your note. A 20-minute pre-call can usually be arranged on Tuesday or Thursday morning ET at no charge.

Portrait of Rob Macklem at his Toronto desk. — Rob Macklem Principal · Toronto · Practice est. 2013

The single offering on this page

Book a Revenue Diagnostic.

Sixty minutes. Live, on Zoom, with the operator who will deliver every engagement this practice accepts. Paid at booking — $450, credited toward a follow-on scope.

Format 60 minutes · Zoom

Fee $450 at booking

Deliverable Written readout within 48 hours

Operator Rob Macklem, personally

Book a Revenue Diagnostic or email [email protected]

Practice founded 2013 · 84 published engagements · 4.97/5 average rating · Toronto, ON